Frequently Asked Questions

What is your privacy policy?
All information gathered, whether it has been entered by you on one of our forms or tracked by our web site, will be kept confidential and used only by the Elfin Herb Farm. We don’t share it with anyone.

Are you a green business?
Yes! All ingredients used are sustainable, cruelty-free and from conscientious suppliers. All packaging is recyclable and contains recycled content where possible. The Elfin Herb Farm is a family-owned and operated business that handcrafts all herbal products in Los Osos, CA.

What is the shelf life of your products?
The shelf life is 12-18 months. This estimate is based on experience and the amount of preservatives in the products. Direct sunlight and heat will shorten the shelf life. Cool temperatures and darkness will increase the shelf life. If you plan to buy extra items for future use, place them in the refrigerator.

What preservatives do you use?
Rosemary oil extract, natural beeswax and essential oils. All of these preservatives also double as active ingredients, with benefits for the skin.

What base oil is used for your infused oils?
We use cold pressed oils: apricot kernel oil, jojoba oil, and extra virgin olive and coconut oils. There are no solvent extracted or mineral oils in our products.

What does therapeutic grade essential oil mean?
100% undiluted, whole essential oils from steam distillation of high quality plant material. The oils have not been re-distilled, nor had any synthetic chemicals added. This is the grade used by naturopathic and aromatherapy schools.